Privacy Policy

Gaurixa Technologies · Last updated 2 October 2026

This policy explains how Gaurixa Technologies, Goh, Aurangabad, Bihar – 824203, India, handles personal data in Bahi, in line with India's Digital Personal Data Protection Act, 2023.

1. What we collect

• Account details: your name, business name, mobile number, email, GSTIN, state and city, and the details of staff you add.
• Business data you enter: items, bills, purchases, payments, expenses, and the names, phone numbers and addresses of your customers and suppliers.
• Payment details for plans: the plan, amount and payment reference. Card and bank details are handled by our payment partner (Cashfree) — we do not see or store them.
• Technical data: a login cookie, and basic logs (such as IP address and time) used for security and fixing problems.

2. Why we use it

• To run your account and the features you use: bills, stock, udhar, reports, reminders, WhatsApp and the online store.
• To send messages you ask for (for example a bill or reminder to your customer) and service messages (password reset, plan renewal).
• To process plan payments, prevent misuse and keep the service secure.

We do not sell your data or your customers' data, and we do not use it for advertising.

3. Your customers' data

When you enter details of your customers or suppliers, you decide why and how they are used; we store and process them only to provide Bahi to you. Please make sure you have your customers' permission to message them.

4. Who we share it with

Only with service providers needed to run Bahi, and only what they need:

• Cashfree Payments — plan payments;
• Meta (WhatsApp) — only if WhatsApp messaging is used;
• our email provider — password-reset and service emails;
• Cloudflare — secure delivery of the website.

We may also share data when the law requires it.

5. Where it is kept and how long

Your data is stored on servers in India and protected with access controls, encrypted connections (HTTPS) and regular backups. We keep it while your account is active. You can delete your account yourself from My account (how to delete your account). Your data is then deleted for good after a 7-day window in which you can cancel, and backup copies are overwritten within a further 14 days, except records we must keep by law.

6. Your rights

You can see and correct your details in the app, download a full backup of your business data, and ask us to correct or delete your personal data or to explain how it is used. You may also nominate another person to exercise these rights for you.

7. Grievances

For any privacy question or complaint, contact our grievance contact at [email protected] or WhatsApp +91 7050290802. If you are not satisfied with our answer, you may approach the Data Protection Board of India.

8. Children

Bahi is meant for businesses and is not intended for children under 18.

9. Changes

If we change this policy in an important way, we will show a notice in the app. The date at the top shows when it last changed.